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Support and Maintenance
Support & Maintenance
90 Days of Installation Support and Software Maintenance
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| 90 days of installation support and Niagara SCX software maintenance is included free with valid product registration. The 90 days of installation support and software maintenance includes the resolution of up to three individual help desk support cases. During the 90 days, there is an option to purchase the highly recommended annual renewable Niagara SCX® Support and Maintenance Agreement for extended comprehensive support and maintenance.
**Additional 9 months free when the customer registers their Niagara system within the first 30 days of purchase. **Register the Niagara system at: http://support.viewcast.com/productregistration.aspx |
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| $0 | Contact | |
Annual Niagara SCX® Software Support and Maintenance
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| Niagara SCX annual support and software maintenance service agreement provides the customer with help desk assistance, minor software enhancements (bug fixes, patches and other .dot releases), and major software enhancements (.dot releases) as they are released for this platform. This support is for the product's current software version. Upgrades which include software support and maintenance may be purchased separately.
**Additional 9 months free when the customer registers their Niagara system within the first 30 days of purchase. **Register the Niagara system at: http://support.viewcast.com/productregistration.aspx |
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Annual Niagara SCX Software Support and Maintenance Niagara 2200 | |
| $495 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance Niagara GoStream® SURF |
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| $495 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance Niagara 4100 |
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| $995 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance Niagara Pro II |
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| $995 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance Niagara 7550 |
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| $1,295 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance Niagara 9100 |
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| $1,295 | Buy Now | |
Annual Niagara SCX® Software Support and Maintenance
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| Annual Niagara SCX Software Support and Maintenance Plus Priority Response includes: Niagara SCX software maintenance, Priority Customer Support (Technical Support Hotline Hours: Monday through Friday 8 a.m. to 5 p.m. U.S. Central Time, Priority Telephone Technical Support: Typical response is within one hour during Technical Support Hotline Hours, Priority E-mail Technical Support: Typical response is within two hours during Technical Support Hotline Hours, Priority RMA Turnaround Time: Repaired within two business days after receipt of system, Priority RMA Return Shipping: Return shipment via Priority Air by the third business day after receipt of system). Out-of-warranty hardware repairs are not covered. See the ViewCast RMA Policy at http://wwwviewcast.com/pdf/rmapolicy.pdf for details. Hardware Warranty Extensions (WAREEXT1-NIA) are available at the time of original product purchase. | |
Annual Niagara SCX Software Support and Maintenance | |
| $995 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance
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| $2,000 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance
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| $2,000 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance
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| $3,000 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance
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| $3,000 | Buy Now | |
Annual Niagara SCX Software Support and Maintenance
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| $3,000 | Buy Now |
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Headlines and Events
Streaming Media West - October 30-31, 2012 |
