In order to receive an RMA number, you must first contact our Customer Support department to troubleshoot the product and/or problem.

After troubleshooting, if your product is determined to be defective and covered under the ViewCast warranty policy, then an RMA number will be issued.
International end-user customers must contact their Reseller to request an RMA number.

Download the ViewCast RMA Policy (PDF)

It is our policy that we will NOT share your information with any third party, please refer to our privacy policy for details.

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