ViewCast IVN for Enterprise Applications

The adoption of video within the enterprise has been steadily growing for years. Early applications of video in the enterprise primarily focused on entertainment (TV broadcast in a lobby or break room) or surveillance/monitoring (company hallways/parking lots). As video and the corporation have evolved however, these few applications have grown in importance and spawned new applications that drive business growth today.

Within the enterprise, there are often many drivers that affect the introduction of technology platforms. Business drivers that impact the utilization of video and technology in the enterprise include:

• Standardization of technology platforms
• Reducing the amount of technology complexity
• Open-systems architecture
• Cost effective solutions that leverage current technology assets & limit or reduce support costs
• Increase virtual office(teleworker) capabilities

Provided that the criteria for business and technology drivers are met, the search begins and ends with ViewCast Interactive Video Network (IVN).

Though the drivers noted above influence the adoption of video in the enterprise, many executives are reviewing the soft costs of utilizing simple user interface solutions to increase technology acceptance and improve the penetration of corporate programming. The ViewCast IVN's key objective is to introduce a single interface capable of controlling all video programming. To highlight this point, several popular IVN business applications are noted below:

• Video/Digital Signage
  ViewCast video networks support video distribution from industry-leading Digital Video Signage products such as the Aavelin system viewable on both TV & PC monitors, plasma screens and conference room projectors
• Training/Personnel Compliance
  Video-based classroom and Internet training to update personnel skills and provide training via VCR, DVD, etc. to government employees in compliance with corporate/agency guidelines
• Advertising/Marketing Communications
  Leverage video content both internally and externally to advertise corporate messaging via interactive or static video programming. IVN provides a flexible and scalable platform where video can be delivered in an uncompressed format, via IP, or encoded into a Windows Media or Real Networks media file. This flexibility allows organizations to engage virtual office employees, customers and partners.
• Business Video Directory
  With IVN, you can create a video directory that links your organization to supply chain partners, manufacturers, and customers, simply allowing you to click on the person’s icon and engage them in a video conversation to discuss new marketing programs, partner training, or sales strategies.
• Desktop Conferencing
  IVN's flexible platform enables multiple conferencing options from 1-way video broadcasts to multi-party conferencing.
• Visual Call Center/Video ACD (Automatic Call Distributor)
  In an effort to increase customer service, IVN allows organizations to integrate video call functionality into a support hierarchy. Video calls can be placed to an operator or ‘Help Desk’ number and then routed to the first person available or placed in a queue for a more specialized response.
• In-room presentation device control
  AMX Power Tilt, Modero, or an equivalent touch-panel solution are used to manage and control in room devices (i.e. VCRs, DVD players, DAT decks, etc.)
• PDA / Bluetooth integration
  The IVN video network supports streamed video to video-enabled PDA's and Bluetooth devices to extend the reach of your Distance Learning application
• IP-based control and scheduling
  Virtually all operations of the VBX video network can be controlled and managed by user and administrative controls that communicate to the servers and other controllers via TCP/IP. The only scheduling function that may be valuable to corporations is the scheduling of video encoders to capture a particular video clip or some video content for archival purposes.

For personalized video network consultation, contact us at [email protected] or call toll-free (US only) at 800.540.4119 or (international) +1.972.488.7200.