Posted: December 18 2003 at 10:57am | IP Logged

When I try to encode or broadcast on my Osprey 220 card with Windows Media Encoder it pops up an error saying "The device is not connected." (0x8007048F), eventhough I can see video comming in with the Osprey Video Control Panel.

Daniel

Posted: December 18 2003 at 11:17am | IP Logged

-----Addition------

I've downloaded and installed the latest drivers, also I've moved the card to different PCI slots on my mobo to make sure it isn't an IRQ problem.

Daniel

Posted: December 18 2003 at 2:45pm | IP Logged

DVDman-

I do have the live source comming into the osprey through composite, which is configured in Windows Media Encoder. Do you have any ideas at what could be going wrong? or what I am doing wrong?!

Daniel

Posted: December 19 2003 at 11:10am | IP Logged

My guess would be one of the following:

1) In versions prior to Windows Media Encoder 9 is video was being streamed and not audio many customers didn't bother hooking up an audio source to the default audio device as configured in Window's Control Panel.  Older versions required audio to be connected, then if you don't want to stream audio, you edit the profile to 0Kbps 0kHz for audio.  This is not necessary in version 9.  If you're not using version 9 try upgrading the encoder or editing the profile.

2) In version 9 if you have multiple Osprey capture cards installed, or if you have upgraded your Osprey capture then this error can occur when starting from a profile.  Edit the profile to be sure that the correct devices are selected and that the video codec selected is NOT "Windows Media Video 1 Image."  Instead, use"Windows Media Video."

Posted: February 10 2004 at 7:53am | IP Logged

If you are still experiencing this problem, try uninstalling the version 3.0.0 drivers and install the 2.2.2 drivers. You should now be able to use Windows Media Encoder to capture.

I assume you are using Windows XP.