BY VIEWCAST UPDATED October 7, 2025
Neato Robotics has established itself as a prominent name in the robotic vacuum industry, offering a range of products designed to make home cleaning more efficient and less time-consuming. The Neato app, designed to complement their robot vacuums, enhances user experience by providing control and insight directly from your smartphone.
Setting up the Neato app is straightforward, allowing users to connect their robot vacuum, such as the Botvac D5 or D7, within minutes. Users appreciate the app's functionality in scheduling cleans, viewing cleaning maps, and checking the robot's battery level. Recent app updates have significantly improved connectivity issues, making the experience smoother for many users.
Neato’s dedication to improving user experience is evident in their recent app updates. Enhanced features include the popular no-go lines, allowing users to customize cleaning areas, and various operation modes like economy or turbo for different cleaning needs. Users also value the ability to view detailed cleaning maps, providing insights into the robot’s cleaning path and efficiency.
While the app and robots are generally reliable, some users have encountered connectivity and maintenance issues. Through self-troubleshooting or Neato’s guided maintenance advice, such as cleaning the laser navigation system, users can often resolve these issues. Neato Robotics also stands out for its customer service, offering support even for devices out of warranty.
Long-term users of Neato Robotics products often highlight their durability and efficiency in managing pet hair and navigating complex home layouts. When compared to other brands like iRobot’s Roomba, many find Neato’s robots to perform better in high-traffic areas and on various types of flooring, including challenging surfaces like shag carpets. The addition of a silent mode and the capacity for multiple cleaning cycles addresses specific user needs such as quiet operation and handling heavy shedding from pets.
The Neato Robotics app, paired with their robot vacuums, represents a leap towards smarter and more efficient home cleaning. With its intuitive interface, robust features, and reliability, it's a staple tool for anyone looking to streamline their cleaning process. Continuous updates and responsive customer service further cement Neato Robotics' status as a key player in the robotic vacuum market.
Download the Neato app, create an account, and follow the in-app instructions to pair your robot vacuum with your smartphone via Wi-Fi.
Ensure your robot vacuum is charged and close to your router. Restart the vacuum and your smartphone, then attempt to reconnect. If issues persist, consult Neato’s support resources or contact their customer service.
Yes, the Neato app allows you to schedule daily or weekly cleaning sessions, customizing the start time and frequency to fit your routine.
In the app, navigate to the "My Floor Plan" or "Cleaning History" section to view detailed reports and maps of your robot vacuum’s cleaning sessions.
No-Go Lines allow you to create virtual boundaries within the cleaning map in the Neato app. After generating a floor plan, simply draw lines on the map where you want to prevent the robot from entering.
Neato Robotics is primarily a mobile app designed for smartphones. However, you can run Neato Robotics on your computer using an Android emulator. An Android emulator allows you to run Android apps on your PC. Here's how to install Neato Robotics on your PC using Android emuator:
Visit any Android emulator website. Download the latest version of Android emulator compatible with your operating system (Windows or macOS). Install Android emulator by following the on-screen instructions.
Launch Android emulator and complete the initial setup, including signing in with your Google account.
Inside Android emulator, open the Google Play Store (it's like the Android Play Store) and search for "Neato Robotics."Click on the Neato Robotics app, and then click the "Install" button to download and install Neato Robotics.
You can also download the APK from this page and install Neato Robotics without Google Play Store.
You can now use Neato Robotics on your PC within the Anroid emulator. Keep in mind that it will look and feel like the mobile app, so you'll navigate using a mouse and keyboard.
