BY VIEWCAST UPDATED April 20, 2024
The Dexcom Follow app is a compelling solution for those seeking to stay connected and informed about their loved ones' blood glucose levels. Its key features allow users to monitor glucose trends in real time, providing peace of mind and fostering effective diabetes management.
One of the app’s standout features is its real-time glucose monitoring capability, which is especially useful for parents of children with Type 1 Diabetes (T1D). It allows followers to see glucose data and trends, offering an added layer of safety and reassurance.
The app sends immediate alerts for high or low blood sugar levels, ensuring that guardians or caregivers can react swiftly to potential issues. This feature is crucial for overnight monitoring, allowing parents to rest easier knowing they will be alerted to any concerning changes.
Despite its usefulness, some users have expressed concerns about compatibility, notably the absence of support for Samsung Watch 4. This limitation hinders the convenience for those wishing to monitor glucose levels without being tethered to their smartphones. Additionally, there are discrepancies in app performance across different devices, with some Samsung users experiencing more issues than others.
Feedback on customer service is mixed, with some users reporting prompt and effective support, while others struggle with technical issues like app crashes, delayed data sharing, or inability to connect to the monitored person's data.
While many appreciate the app's functionality, there are calls for improvements in its user interface and experience. The latest updates have received mixed reviews, with some users finding the new version slower and less intuitive than its predecessors.
Overall, the Dexcom Follow app is essential for family members and caregivers of individuals with diabetes, offering real-time monitoring and alerts that can be life-saving. However, enhancements in device compatibility, app stability, and user interface would elevate its utility and user satisfaction.
The app currently lacks support for some smartwatches, like the Samsung Watch 4, limiting its usability for monitoring without a smartphone.
If you face technical issues, such as the app crashing or data not syncing correctly, reaching out to Dexcom’s customer service for support is advisable. Most problems are resolvable with their assistance.
While designed for broad compatibility, some users experience issues with specific devices, particularly certain Samsung models. The app tends to perform better on Apple devices.
Yes, the app supports use across multiple devices, allowing caregivers to monitor glucose levels from various platforms for increased convenience.
Dexcom Follow is primarily a mobile app designed for smartphones. However, you can run Dexcom Follow on your computer using an Android emulator. An Android emulator allows you to run Android apps on your PC. Here's how to install Dexcom Follow on your PC using Android emuator:
Visit any Android emulator website. Download the latest version of Android emulator compatible with your operating system (Windows or macOS). Install Android emulator by following the on-screen instructions.
Launch Android emulator and complete the initial setup, including signing in with your Google account.
Inside Android emulator, open the Google Play Store (it's like the Android Play Store) and search for "Dexcom Follow."Click on the Dexcom Follow app, and then click the "Install" button to download and install Dexcom Follow.
You can also download the APK from this page and install Dexcom Follow without Google Play Store.
You can now use Dexcom Follow on your PC within the Anroid emulator. Keep in mind that it will look and feel like the mobile app, so you'll navigate using a mouse and keyboard.
