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Major problem with Osprey500DV

Message by gojensen on Thursday, May 30, 2002 at 12:50
Location: Norway Joined: Thursday, May 02, 2002 Posts: 6 Profile Search www Quote

I tried that... no luck... (at least I'm using the latest BIOS publicly available from asus.com (v1.006)

Message by smeek on Thursday, May 30, 2002 at 10:47
Location: United States Joined: Tuesday, February 05, 2002 Posts: 24 Profile Search www Quote

We are still working with Asus on this issue, but one recommendation is to flash the motherboard to ensure you have the latest version installed. This recommendation has successfully resolved a similar issue reported by one of our customers.

Message by smeek on Tuesday, May 21, 2002 at 13:21
Location: United States Joined: Tuesday, February 05, 2002 Posts: 24 Profile Search www Quote

We are currently looking into this issue related to the Osprey boards and the ASUS motherboard. We have contacted ASUS for their assistance and will report back to the forum when we have further information.

Thanks,

Message by bvandy on Tuesday, May 21, 2002 at 13:16
Location: United States Joined: Tuesday, May 21, 2002 Posts: 1 Profile Search Quote

I am experiencing a similar problem with an AMD system and the Osprey500DVPro. Everything works fine until we start encoding with Windows Media Encoder, once the encoding starts both the input and output video show frequent scrolling jitter and audio dropouts.

I tried encoding at very low resolution, anticipating that the problem was performance-related. But even extremely low-overhead encoding jobs produce the same jitter.

We are using a dual AMD Athlon 1800+ system with an ASUS A7M266-D motherboard bearing a VIA chipset. We're also running Windows 2000 Pro with all available patches and updates.

When I contacted Osprey Technical support they suggested I load their latest patch for the Osprey 500 series from their FTP site. I did this, but it did not solve the problem.

Message by gojensen on Thursday, May 02, 2002 at 07:07
Location: Norway Joined: Thursday, May 02, 2002 Posts: 6 Profile Search www Quote

We bought two Osprey-500's recently, and our intention was to use them for live streaming. Unfortunately this won't work. The cards seems to work just fine up until the moment I press the "start" button on the Windows Media Encoder. Then the picture gets scrolling jitter every now and then which causes the audio to dropout and makes for a real annoying picture. The deinterlacer stops to work for a few frames aswell. For a card of this cost we had expected more stability. If my description is not very descriptive I could always encode to disk and send you a file.

We're running on a Windows 2000 platform with dual AMD Athlon MP 2000+ CPUs and CPU load is clocking in at around 60% when we're encoding at 640x480 resoultion at 25 fps. System has all the latest drivers, and we've even tried a complete reinstall with no luck. Other components in the system are a RADEON 8500LE AGP card, the onboard C-Media audio card, and a 3Com 3C905 network adapter. We've tested with a plain Windows 2000SP2 install, with DirectX8.0a and with DirectX8.1.

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