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Company Name:*
     

Contact:*
     

Country:*
     

Phone Number:* (include country code)
     

Fax Number:* (include country code)
     

E-mail Address:*
     

Do you wish us to reply via e-mail?
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If no, how do you want us to reply?
     

For which product are you requesting support?

If Osprey, what version of the Osprey driver are you using?*
For information regarding how to find the driver version, click here.
     

What operating system are you using?*
     

If you are using a PC, what type of CPU?* (Pentium, PII, PIII, 133MHz, single, dual, etc.)
     

If you are using a PC, which manufacturer?* (Compaq, Dell, Gateway, Clone, etc.)
Please be a specific as possible.  Include model number and type.  (Dell Dimension XPS T450, Compaq Deskpro EN Series SFF, etc.)
    

What VGA/AGP card or FrameBuffer is installed on your system?
     

What display depth are you using for your VGA/Frame Buffer?  (8 bit, 16 bit, 24 bit, etc.) For information regarding how to find the driver version, click here.
     

What brand of system are you using?* (Dell, HP, Compaq, Sun Ultra2, Sun Ultra30, SPARCstation, etc.)
     

How much total memory is in your system?
     

What type of video input are you using? (Camera, VCR, Camcorder, etc.)
     

What type of audio input are you using? (this doesn't apply to the Osprey-100 or Osprey-101)
     

What application (if any) are you having problems with or have questions regarding? (RealProducer,VidCap32, Windows Media Technologies, ShowMe TV, etc.)
     

Please provide us a detailed description of the problem you are having. Include any third-party applications, product version and steps to reproduce the problems.

If you have any problems submitting this page, you can print it and fax it to Technical Support. The fax number is 919.319.9814.

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