Q. I am getting a message: "VidCap32 can't find capture card error." What does this mean?
If VidCap32 can't find the capture card, it could indicate an IRQ conflict. This is easy to fix if your system BIOS allows you to assign specific IRQs to specific PCI slots. If so, boot your computer without the Osprey� board in the system and check the IRQ settings. Take down Windows and, in the BIOS, try to force the assignment of the IRQs to the PCI devices that are already using them. Then assign a new (and hopefully unique) IRQ to the slot the Osprey-100 will use. Replace the Osprey-100 and reboot.

If your system does not allow you to assign IRQs, this issue can be difficult to resolve. Please use our technical support request form to get help.

In rare instances, this may also indicate a problem with the Osprey�-100 board (one clue that this is the case may be that the board was working properly and is now failing, and that nothing else within the system has changed). After eliminating the possibility of an IRQ conflict, use our technical support request form or contact us by phone to determine if you need to replace the board.