If you are having problems, please check the downloads
page to ensure that you are running the latest software. Then,
look at this simple list of the questions most commonly asked of our technical support group. If your question is not listed here, or
if the answers listed here do not work for you, please use our On-line Technical support request form.
Q. How do I get the latest drivers for the
Osprey-100?
Q. How many video streams can the Osprey-100 "catch" simultaneously?
Q. My system won't boot when Osprey-100 is added!
Q. Why is the local window of my NetMeeting video black, when the remote views are fine?
Q. How do I customize my video window size in Windows 95/98?
Q. Does the Osprey-100 capture sound? If not, how to I get sound?
Q. Which sound cards are compatible with the Osprey�-100?
Q. Can I put multiple Osprey�-100 boards in my system?
Q. Does the Osprey-100 run under Windows 98?
Q. What causes the message: "Osprey-100 driver won't load error"?
Q. I am getting a message: "VidCap32 can't find capture card error." What does this mean?
Q. Why is VidCap32 (or other application) execution causing my system to crash?
Q. I am getting a message: "Driver for use only with Osprey-100 card from ViewCast.com" error.
Q.
Are there incompatibly issues with
any specific PCs and the Osprey-100?
Q. I have a
Compaq Proliant 1850r Server and am having difficulty with my
Osprey-100 card. What should I do?
Q. What are the file size limits when capturing AVI files using the
Osprey-100 or Osprey-200 card?
Q. I am having trouble installing the Osprey-200 card into my Sony
Vaio SlimTop PCV-L400, PCV-L600, PCV-L600S, PCV-L620, PCV-L630 system.
Q. Does the Osprey-100 or Osprey-200 work in 64bit / 66MHz PCI Slots?
Q. I am seeing 'black line dropout' in the video. What can I do?
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