First, check the driver downloads area and make sure you have the latest version of the software.  Then, look at the list of the questions most commonly asked of our technical support group. If your question is not listed here, or if the answers listed here do not work for you, please use our on-line support request form .

Q. How do I get the latest drivers for my Osprey-1000?
Q. Why won't my system boot when the Osprey�-1000 is added?
Q. Why is my local NetMeeting video window black, when the remote views are fine on both ends?
Q. My audio has feedback  -- why?
Q. What could be causing this clicking noise?
Q. Why don't I hear any audio?
Q. Can I put multiple Osprey�-1000 boards in my system?
Q. Does the Osprey�-1000 run under Windows 98?
Q. What causes the message: "Osprey-1000 driver won't load error"?
Q. My system won't boot when Osprey�-1000 is added
Q. What does this message mean: "Long directory name in Win95/98?"
Q. Can I use the video out on my Osprey�-1000 to record what's on my screen to a VCR or to display it to a TV monitor?
Q. What software is the Osprey�-1000 compatible with?
Q. How do I get the latest drivers for the Osprey�?
Q. Is the audio output jack stereo or monaural on the Osprey�-1000?  
Q. Can I use an Osprey�-1500 on my PC in a PCI slot?
Q. What causes AVC Errors?
Q. What type of ISDN card can support the Osprey�-1500?
Q. Is there any application software provided with Osprey�-1500?
Q. What are the power requirements for the Osprey�-1000?