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Help needed

Printed From: ViewCast
Forum Name: General Development
Forum Discription: This is your chance to seize the floor and discuss each and every element of Osprey Video products
URL: http://forum.viewcast.com/forum_posts.asp?TID=376
Printed Date: October 15 2006 at 11:28pm


Topic: Help needed

Posted By: mhannon
Subject: Help needed
Date Posted: September 13 2006 at 1:21pm

HELP! We have an important webcast coming up next Tuesday and we just found a problem with our Osprey capture cards. We contacted RealNetworks support and they said it was because of the Osprey capture cards. We recently upgrade to the new version of RealProducerPlus (two licenses). When we do a webcast test, it works and on the bottom of the screen there is a large banner that says "SimulStream Evaluation" along with a picture of a bird which I have since found is probably an osprey.  We have never been to the viewcast website to download anything or to test anything. Do you know what we can do to get this fixed? This link is an example from my tech person http://www.law.umn.edu/media/lawvid.ram


Replies:

Posted By: bassman
Date Posted: September 13 2006 at 2:17pm

You have activated the SimulStream evaluation in the drivers. Simple uncheck the SimulStream eval and the logo will disappear.

 


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