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windows media encoder and osprey 230

Printed From: ViewCast
Forum Name: General Development
Forum Discription: This is your chance to seize the floor and discuss each and every element of Osprey Video products
URL: http://forum.viewcast.com/forum_posts.asp?TID=262
Printed Date: March 27 2006 at 1:05am


Topic: windows media encoder and osprey 230

Posted By: borosser
Subject: windows media encoder and osprey 230
Date Posted: February 02 2005 at 2:00pm

I am encoding to file and streaming live using windows media encoder and an osprey 230 card. My computer has more than enough capacity to handle the job. I can encode to file and stream without problems but when I hit the stop encode button, my entire computer reboots. It happens as if the stop encode button is the reboot button. Anyone have any ideas?

thanks



Replies:

Posted By: dracore
Date Posted: February 03 2005 at 8:59am

I actually came across a problem similar to yours.

A Windows 2000 system with two Osprey boards.  Only one card could be started at any given time.  If two cards are started, the system would power off instantaneously (no Windows shutdown.. it is as though someone had pulled the plug). 

In my case, I suspect it's a hardware problem.  In your case, it could be software or hardware.  I suggest you try reinstalling drivers.  Worst case scenario, maybe there is a problem with the board?  Also try installing the board into another machine.




Posted By: Sandeep
Date Posted: February 15 2005 at 3:01am

Hi borosser / dracore

Just try using Real Producer Basic to encode the same stream, Its avail. free download of eval. copy on Realnetworks site & check if you are facing the same problem, I am sure it could be a software problem.

regards

Sandeep 




Posted By: Julien
Date Posted: February 17 2005 at 5:31am

I got the same problem :

When I click on the "stop encode" button,a blue screen appears then computer reboots automatically.

I have enought space on my Hard disk.


My config is :
512 Mo RAM
110 Go hard disk
osprey 230
windows media encoder 9



Posted By: dracore
Date Posted: February 17 2005 at 8:25am

Well mine wasn't a system reboot.  It was a hardware failure of some sort which caused the system to power off --- no graceful windows shutdown or reboot, as though someone had pulled the power from the back.

Borosser do you have 1 osprey card or more?




Posted By: Sandeep
Date Posted: February 17 2005 at 8:35am

Hi,

You all are using WME, why don't you just give a try on Real Producer, its working fine, infact I have tested on my P-IV with 512 MB RAM, with 3 osprey cards (210, 230 & 500DV) without any problem.

Regards

Sandeep

 




Posted By: Julien
Date Posted: February 17 2005 at 8:44am

I need to have wmv files, that's why i'm compelled to use Windows Media encoder...




Posted By: dracore
Date Posted: February 17 2005 at 8:50am

Julien what OS are you using?  My systems run with Win2k pro so I'm using the v2.2.2.0 drivers



Posted By: Julien
Date Posted: February 17 2005 at 8:56am

I'm using XP pro / service pack 2 / directx 9 / latest wmv codecs / latest osprey 230 drivers for xp



Posted By: dracore
Date Posted: February 17 2005 at 9:00am

I thought XP did not have blue screens anymore? 

What does your Windows Event Viewer report for Application/System?  Anything out of the ordinary?

 




Posted By: Julien
Date Posted: February 17 2005 at 9:08am

Unfortunatly XP still have blue screen....but reboot automatically...So you can't see the error message displayed on the blue screen...

There is nothing out of the ordinary in the Event viewer...The last message before the reboot is a warning with W32Time but this event appears half an hour before I click on "Stop Encode" and reboot the PC....So I don't think this is really important...




Posted By: dracore
Date Posted: February 17 2005 at 9:29am

Best way to test this is to get another XP machine.  Load just the basic drivers and wme9 and dx9 and test the encoding on that system.

If it blows up there....it could possibly be the card.  Or the XP device drivers .. but viewcast wouldn't write buggy drivers would they?? :-\ 




Posted By: Sandeep
Date Posted: February 17 2005 at 9:43am

I am using Win 2003 server & just for testing if my pc reboots or halts, I have installed WME today & have put it on test since last 4-5 hrs........ no issues yet (touch wood).

I'll update incase of any issues are arised.

But I feel your PC needs find tunning, try run helpfull utility like System Mechanic or similar & clean the reg., defrag HDD, memory etc. 

regards

sandeep




Posted By: dracore
Date Posted: February 17 2005 at 10:00am

Heh sandeep.  I encode 24/7 so I can usually manage several days of encoding before something blows up (WME crashes)

I just haven't been able to pinpoint why it dies on some machines and not others.  Maybe the system load is too high for some -- we have users connecting to those machines on a daily basis.

Dracore




Posted By: Sandeep
Date Posted: February 19 2005 at 11:46pm

Hi,

Being an intermitant problem, at this moment I can only suggest that you will need to do step by step diag. as I had said previously, check all bottlenecks & keep a note of instances when & during which process the problem have arised, also keep a note of parallel load on the m/c. when the problem had arised.

This will ease out comming to some conclusion.

Regards

Sandeep




Posted By: logiclust
Date Posted: March 13 2006 at 6:49pm

we use to get all sorts of blue screens while using wme.... it turned out that the built in video of out hp prolient dl360 had issues with video overlay.  we upgraded to some pny card and all has been solid ever since; aside from our 90ms out of sync issue.



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